The agentic mindset

Master the fundamental shift from using AI to designing intelligent systems. Learn agentic systems thinking and explore the WRITER platform's strategic capabilities.

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About this course

A quick (but important!) note before we dive in:

Welcome to the first course in the WRITER Builder Orchestrate sequence! Just a heads-up: this specific track dives into our more technical product designed for orchestrating workflows.

If you're looking to build with Writer Agents (our fabulous flagship product that everyone is obsessed with right now!), you might want to take a quick detour. We highly recommend starting your journey with the Designing agentic workflows course instead—it's the absolute perfect launchpad for all things Agents.

But if you're ready to roll up your sleeves and get technical with Orchestrate? You are exactly where you need to be. Let's do this!

This foundational course fundamentally shifts your perspective from being a user of AI to becoming a designer of intelligent systems. You'll explore the "agentic systems thinking" mindset, which empowers you to approach business challenges through systems thinking and identify where AI-driven workflows can create meaningful impact. You'll get a strategic overview of the WRITER platform, understanding how each builder surface serves a unique purpose in bringing your agentic blueprints to life. This course doesn't just teach concepts; it gives you a new lens through which to view every business problem.

Curriculum

• The New Paradigm: From Software to Agentic Systems
  • Architect the agentic era
  • Define the outcomes, not the tasks
  • Assemble your agentic team
  • Leverage the full-stack AI platform
• The Agent Development Lifecycle (ADLC)
  • Evolve beyond traditional software development
  • Find the shortest path to "wow"
  • Build for scale, design for evolution
• Putting the Mindset to Work
  • Put the ADLC playbook into practice

Audience

Consultants, Delivery Managers, Product Managers, Project Managers, Business Analysts, Operations Leads, and anyone curious about building with AI. No coding experience required.

Before you begin

No prior AI building experience needed!

Duration

35 min

Learning objectives

• Articulate the business value of shifting from simple task automation to building scalable agentic systems
• Define the core components of the WRITER approach to the "agentic mindset"
• List each WRITER surface and explain the functionality of each
• Identify how WRITER solutions can be used to solve business challenges
• Identify high-impact opportunities within your own work to apply an agentic workflow

Some illustrations used in the course videos are provided by Storyset (by Freepik) and are used in accordance with their licensing terms. https://storyset.com

About the instructors

Ashley Kennedy

Principal Learning Experience Designer

At WRITER, Ashley Kennedy designs next-generation AI education that bridges technical complexity and human understanding. As Principal Learning Experience Designer, she builds programs that make GenAI genuinely actionable — translating technical concepts into confident, applied practice. Her 20 years in film and video anchor that work in deep creativity and storytelling.