Unlocking enterprise intelligence

Your company has years of institutional knowledge—and your AI doesn't know any of it yet. You'll give WRITER direct access to your organization's data, make every playbook organization-aware, and build intelligence that compounds over time.

About this course

Your company has incredible institutional knowledge: years of customer data, proven frameworks, documented best practices, successful case studies. But right now, your AI workflows don't have access to any of it. Every session, you're manually bridging the gap—uploading files, explaining context, referencing your specific pricing model, pulling in last quarter's results. You're doing the work of a connector when the system should already know. This course eliminates that gap entirely. You'll connect WRITER to your organization's internal sources using Knowledge Graphs—making your product docs, case studies, brand guidelines, and company data instantly accessible without manual uploads. You'll explore how Enterprise Brain captures your organization's learned preferences over time, so WRITER compounds in intelligence with every interaction. And you'll see how Skills, Knowledge Graphs, and Enterprise Brain work together as a complete enterprise intelligence system—giving every playbook you run automatic access to your company's proprietary knowledge from the very first prompt. Imagine every workflow already understanding your customer segmentation, your product positioning, your competitive landscape. That's exactly what you'll unlock in this course.

Audience

You've built sophisticated workflows and now you want them to be truly organization-aware—not just smart, but specifically smart about your company. This course is for knowledge managers, process architects, operations leaders, and technical practitioners who need their AI to understand organizational context without constant manual input. If you've ever uploaded the same document three times in a week, this course is for you.

Duration

20 min

Learning objectives

You will:

Connect WRITER to your organization's internal knowledge repositories through Knowledge Graphs—eliminating the need to manually upload context before every workflow
Make playbooks automatically organization-aware, with direct access to your product docs, case studies, brand guidelines, and company data
Apply Enterprise Brain to capture your organization's learned preferences, making WRITER smarter with every interaction
Understand how the three layers of enterprise intelligence—Knowledge Graphs, Skills, and Enterprise Brain—work together to create AI that compounds in value over time
Build workflows that know your customer segmentation, product positioning, and competitive landscape from the very first prompt—no manual context required

About the instructors

Ashley Kennedy
Principal Learning Experience Designer,
At WRITER, Ashley Kennedy designs next-generation AI education that bridges technical complexity and human understanding. As Principal Learning Experience Designer, she builds programs that make GenAI genuinely actionable — translating technical concepts into confident, applied practice. Her 20 years in film and video anchor that work in deep creativity and storytelling.

David Herbert
Lead Learning Experience Designer, Enterprise AI
David Herbert is Lead Learning Experience Designer, Enterprise AI at WRITER. He brings 12+ years of experience designing learning programs across edtech, media government, and enterprise AI, with a focus on helping people build practical skills through clear, hands-on learning experiences.

Sneak Peek

1 lessons