WRITER for healthcare - WRITER
WRITER for healthcare & life sciences
Responsible AI agents for healthcare & life sciences
Transform fragmented healthcare journeys into seamless experiences with AI agents that scale impact and build trust.
Trusted by Health Plans, Life Sciences, and Care Providers
“WRITER is truly revolutionizing how we scale care. It enables us to maintain personalized care for our members and create a more streamlined, enjoyable experience for our physicians.”
Tanya Dillard
SVP of Product Management and Innovation
SPOTLIGHTS
Measurable impact from health plans to pharma
Top 5 health plan achieves 60% productivity gains and reduces legal compliance review from 6 weeks to 5 days.
SCAN Health Plan empowers teams with AI that deepens their mission and strengthens member trust.
[Watch the video\
Medisolv decodes complex healthcare regulations and saves 80% of time in knowledge production, streamlining regulatory compliance workflows.
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CirrusMD achieves 15x increase in patient benefits engagement and 234% boost in physician direction to benefits.
[Read the story\
Leading healthcare technology provider scales medical summary production by 400% and doubles capacity.
Vizient accelerates production of personalized, compliant healthcare assets and achieves 4x ROI within one year.
[Watch the video\
Third-party medical reviewer automates production of 3,000 daily case reports and accelerates medical team analysis while maintaining quality standards.
Caidya delivers 66% faster time to market and transforms content generation workflows from hours into minutes.
AI AGENTS
AI agents designed for complex work in healthcare and life sciences
Explore AI agents that understand medical terminology, regulatory requirements, and patient safety protocols — so your teams can focus on patient care, not paperwork. For example:
- Member communications
- Medical writing
Member & patient communications at scale
A case determination triggers the workflow in WRITER.
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Detailed prompts ensure that letters are generated in clear language and a compassionate tone.
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Personalized drafts are ready for clinicians to review and approve.
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Challenge
Manual member communications burden clinical staff and slows turnaround, resulting in confusing, jargon-heavy outreach. This administrative barrier creates hurdles to member understanding and potentially drives costly appeals and grievances.
Solution
Scale empathetic outreach with agentic workflows, synthesizing complex medical information into clear, personalized member letters. This shift reduces the administrative burden on clinical staff while ensuring every communication is compliant, compassionate, and precise.
Customer impact
- Reclaim time spent by clinical staff on drafting letters by 50-80%.
- Shrink administrative overhead and appeals by eliminating confusing communications.
- Increase trust and improve NPS/CAHPS scores.
Medical writing
life sciences
Upload the narrative flow relevant
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For each key theme, extract supporting facts from source documents.
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Validate accuracy and relevance before progressing to narrative drafting.
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Challenge
Medical affairs and scientific teams face mounting pressure to deliver timely, high-quality content—congress decks, MSL FAQs, publications, field materials—while staying aligned to the latest data and ensuring compliance.
Solution
From publications to value dossiers to promotional and educational materials, WRITER adapts to each team’s data sources and compliance requirements. At its core are traceability and auditability — ensuring that every draft is evidence-anchored, compliant, and scalable across functions and geographies.
Customer impact
Up to 40% reduction in agency spend over time
Faster delivery — from months to weeks for high-stakes content
Reduced duplication and rework across functions
Consistent use of evidence and claims across markets
WHY WRITER
Why healthcare and life sciences organizations choose WRITER
Clinical precision at scale, guided by your domain experts
Empower domain experts to transform complex healthcare processes into repeatable workflows. Encode institutional knowledge into agents that capture clinical and regulatory nuances with unmatched precision. Human-in-the-loop oversight at every step lets you safely scale expert-led decisions while maintaining accuracy and trust.
Interoperable ecosystem, governed by IT
Integrate agentic workflows into your existing ecosystem—Salesforce, Snowflake, Veeva, Microsoft, Databricks—without vendor lock-in. Built-in governance ensures complete control over hybrid and multi-cloud environments. Granular permissions and compliance policies automatically propagate across every agent, enabling safe scaling without added IT overhead.
Co-build AI solutions for proven healthcare outcomes
Partner with experts who understand high-stakes healthcare requirements. We deliver domain-specific solutions for omnichannel marketing, member communications, and medical writing—powered by clinical-grade LLMs that outperform generic models. Our AI experts upskill your teams and co-build compliant agents, moving you from pilot projects to measurable outcomes in weeks.
RESOURCES
Explore resources for healthcare and life sciences
Payers & providers
Clear coverage letters reduce healthcare friction
Divya Srungaram, VP of Healthcare Solutions, shares how payers are delivering more compassion and clarity with agentic AI.
Curing broken healthcare systems
Zayed Yasin, emergency physician and WRITER’s global head of healthcare, shares how AI can fix broken healthcare systems by enhancing human capabilities and improving patient care.
Life sciences
Scaling medical writing with regulatory-grade AI
Discover why consumer-grade AI falls short and what regulatory-grade systems look like for medical affairs teams.
Redefining pharma launch excellence
Discover why half of launches underperform and how regulatory-grade AI delivers speed and credibility for success.
Reimagine work with AI agents for healthcare & life sciences.