# Creating Knowledge Graph web connectors

Last updated 9 days ago

Add specific webpages and entire domains to create a Knowledge Graph that you can use with Ask WRITER and custom chat agents.

Trying to connect Knowledge Graph to Confluence, Sharepoint, Google Drive, or Notion? Check out our article [Setting up Knowledge Graph data connectors](https://support.writer.com/article/251-setting-up-knowledge-graph-data-connectors).

## Connecting websites to a Knowledge Graph

To begin, navigate to **AI Studio > Knowledge & Data > Knowledge Graph** and select the **(+) plus icon** in the top right corner.

Give your Knowledge Graph a name and a description, so your team knows when and how they should use it. Select **Add websites**.

In the popup modal, you can add up to 20 websites separated by commas.

- Select **Include all subpages** to automatically include subpages
  
- Select **Include single page(s) only** to include _only_ the exact URL listed

Select **Add** to create your web connector.

The web connector will **only** look at pages under the **exact** domains or directories listed in the Knowledge Graph. If you intend to search links on a particular page, you will need to extract those URLs and add them individually to the Knowledge Graph.

### Limitations

There are a few types of URLs which are not supported:

- Websites which are behind a paywall or an auth screen
- Websites which are not indexable by Google Search
- Dynamic URLs (e.g. URLs which contain _search?_, _query=?_ or other parameters)
- URLs which lead to files like PDFs or non-text files, like JPGs. If you'd like to add files to your Knowledge Graph, please use a [data connector](https://support.writer.com/article/251-setting-up-knowledge-graph-data-connectors) or the [manual upload](https://support.writer.com/article/242-how-to-create-and-manage-a-knowledge-graph#How-to-manually-upload-files-to-your-Knowledge-Graph-KeqW8) option.

## Managing your Knowledge Graph

### Editing a URL

When you create a web connector for a Knowledge graph, WRITER will display a summary of the Knowledge Graph's status, including any errors.

If you'd like to edit or remove a URL from your Knowledge Graph, select the ••• three dot icon on the right side of the URL and select **Edit** or **Remove**.

### Excluding URLs

If you've added a web domain and you'd like to exclude specific pages underneath (e.g. a specific set of customer stories), select the ••• three dot icon on the right side of the URL and select **Exclude a URL**.

Enter the URL of the website(s) you'd like to exclude from your Knowledge Graph and select **Exclude**.

Once you've excluded a URL, you'll see the excluded URL highlighted, with a stricken-out cloud icon next to it. You can select the ••• three dot icon menu to the right of the excluded URL, then select **Edit** or **Remove**.

Once you've finished adding, adjusting, and excluding the full set of URLs you'd like this Knowledge Graph to work with, you're all done! You'll now be able to leverage the information on these websites within Ask WRITER, or when working with custom agents in AI Studio.

## FAQs

### Why isn't the web connector working well for my URL?

There are a few types of URLs which are not supported:

Finally, the web connector is _very_ literal. WRITER will search for the URL _exactly_ as it is written, with no redirects. If you enter [http://www.wikipedia.org](http://www.wikipedia.org/) but you really wanted [http://en.wikipedia.org](http://en.wikipedia.org/) WRITER will not follow the redirect to search the second URL. Double-check that you've formatted your URL _exactly_ the way you want it.

### What types of websites can be added to a Knowledge Graph?

Knowledge Graph can support any public website which can be indexed by Google Search. Websites behind a login or paywall are not currently supported. Knowledge Graph does not support dynamic URLs, e.g. URLs containing parameters like _search?_ or _query?=_.

### How often are web connectors synced?

WRITER will retrieve the latest data from the web pages at the moment a query is submitted.

### How can you delete a web connector?

From the Knowledge Graph, locate the web connector you'd like to delete and select the ••• three dot icon on the right and select **Remove**.

### Is there a limit to the number of websites I can add to a Knowledge Graph?

Currently, you can add up to 20 URLs (whether they are included URLs or excluded URLs). A domain only counts as one URL!

### Can I add websites that aren't owned by my company?

Yes, you can add any publicly accessible, indexable domain to a Knowledge Graph.

### Does customer data get used in LLM training?

No. When you make a request to WRITER, we retrieve the relevant pieces of data from Knowledge Graph and send that data to our LLMs to reason and generate an answer. The indexed data in your Knowledge Graph is stored completely separately from the LLM. Customer data is never used in LLM training or fine-tuning. Learn more [here](https://support.writer.com/article/201-understanding-our-generative-ai-models).