Trust Center - Writer

WRITER Trust Center

WRITER is the end-to-end platform for scaling agentic AI in the enterprise. With WRITER, teams can build, activate, and supervise AI agents that are grounded in their company’s data and powered by WRITER's enterprise-grade LLMs.

Compliance

ISO 27001
ISO 27701
ISO 42001
SOC 2 Type II
HIPAA Type II
PCI DSS - SAQ A

Resources

Compliance

Assessments

Attestation of Penetration Testing
2026 Palmyra X5 Technical Report
2025 WRITER Palmyra X5 Bias Benchmarking Report

Other resources

Controls

Updated 10 minutes ago

Infrastructure security

Unique network system authentication enforced
Network segmentation implemented

Organizational security

Asset disposal procedures utilized
Code of Conduct acknowledged by employees and enforced
Performance evaluations conducted

Product security

Control self-assessments conducted
Penetration testing performed
Vulnerability and system monitoring procedures established

Internal security procedures

Continuity and Disaster Recovery plans established
Continuity and Disaster Recovery plans tested
Development lifecycle established

Data and privacy

Data retention procedures established
Customer data deleted upon request
Data classification policy established

Subprocessors

WRITER Subprocessors & Affiliates

Deliver the WRITER platform

WRITER and its affiliates engage third-party subprocessors to help us provide services to our customers. A subprocessor is a third-party processor that receives data from WRITER and processes personal data on behalf of our customers. A list of WRITER’s subprocessors is available at http://writer.com/legal/subprocessors/

Media

Introducing your AI HQ. Your home for building, activating, and supervising AI agents in the enterprise.

This resource is the official SOC 2 Type 2 report for WRITER, Inc., which includes an independent service auditor's examination conducted by A-LIGN ASSURANCE. The report evaluates the suitability of the design and operating effectiveness of controls for the WRITER Platform Services System relevant to Security, Availability, and Confidentiality trust services criteria. Additionally, the examination validates that WRITER's controls meet essential elements of the HIPAA/HITECH Security Rule. The audit covered the period from February 1, 2025, to January 31, 2026. Issued: March 11, 2026.

This resource is the official Certificate of Registration for WRITER, Inc., confirming that their Information Security Management System (ISMS) has been certified by A-LIGN Compliance and Security, Inc.. The certification validates that WRITER's management system conforms to the requirements of the ISO/IEC 27001:2022 standard. Issued: March 18, 2026.

This resource is the official Certificate of Registration for WRITER, Inc., verifying that their Information Security Management System (ISMS)—which extends to include privacy information management—conforms to the requirements of ISO/IEC 27701:2019. This certification is managed through the WRITER Integrated Management System (WIMS), which provides a unified framework for security, privacy, and AI governance. Issued: March 18, 2026.

WRITER underwent a comprehensive penetration test of its Hybrid AI & Web Application between December 9 and December 31, 2025. This assessment was performed by Arcanum Information Security. The engagement utilized a primary methodology of manual ethical hacking supplemented by automated scanning to ensure deep and broad coverage of the environment.